Effective Date: 2024-07-01
Updated Date: 2024-07-01
Shenzhen Boshan Intelligent Electronics Co., LTD. (hereinafter collectively referred to as "We") is committed to protecting your personal privacy. This Privacy Policy (the "Policy") describes how we process personal data and protect the privacy of information during your use of the following services, products and related mobile applications (collectively, the "Products").
The Fun Grip app
When you interact with our products, please be sure to read this Privacy Policy carefully and understand the purposes and security measures we collect and process your personal data, including how we use, store, share and transfer personal data. In this Policy, you may enforce your privacy rights, access rights, deletion rights, etc. with respect to personal data through our instructions.
When you agree to this Privacy Policy, or begin or continue to use our products or services in an appropriate manner, and do not contact us by appropriate means to express a contrary opinion, we will consider that you have fully understood and agreed to this Policy.
definition
Personal Information: Information recorded electronically or otherwise that can be used alone or in combination with other information to identify an individual or to reflect the activities of a particular individual.
Sensitive personal information: including personal biometric data, communication records and contents, health information, transaction information, and precise location information. When we provide you with a specific product or service that involves the collection of sensitive personal data, we will obtain your consent before collecting sensitive personal data about you through a prominent and explicit notice.
Smart device: refers to the hardware manufacturer produced or manufactured, has a human-machine interface and can transmit information through a wireless network of non-standard computing devices, including smart household appliances, smart wearable devices, smart air purification equipment, etc.
Application: refers to a mobile application provided by Shenzhen Boshan Intelligent Electronics Co., Ltd. that helps end users remotely control smart devices and connect to the supplier's Internet of Things (IoT) platform
What personal information we collect
In order to provide you with our services, we will ask you to provide the personal data necessary for such services. If you do not provide personal data, we cannot provide you with the corresponding products or services.
1. Information you voluntarily provide to us
Account or Profile Data: When you register or log into our account, we collect your account number and contact information, such as your email address, phone number, username and login credentials. During your interaction with our products, we may further collect nickname, profile picture, country code, language preference or time zone information from your account.
Feedback: When you use the feedback and suggestion feature in our products, we collect your email address, mobile phone number and feedback content in order to deal with your questions and equipment failures in a timely manner.
At the same time, according to different application products and services, Shenzhen Boshan Intelligent Electronics Co., Ltd. will collect the corresponding and necessary personal information in order to provide you with products and services.
Information collected based on additional features provided
In order to provide you with more convenient and better quality products and/or services in an effort to improve your experience, we will collect and use your personal information in the following additional services provided to you. If you do not provide this information, it will not affect your use of the basic services of Fun Grip, but you will not be able to obtain the user experience provided by these additional services. These additional services include:
1) Additional services based on location information:
When you enable the location function of your mobile device through system authorization and use location-based services, we collect and use your location information in order for you to connect with your smart device using Fun Grip. And when you use our specific products or services (such as weather services), we collect real-time precise or imprecise geolocation information about you based on your consent. You can disable location services in your mobile device's system to stop our collection of your location information.
2) Additional services based on storage permissions:
We ask you to obtain this permission for the purpose of ensuring the stable operation of the client. After you enable us to read/write the permission of your device storage, we will read or write pictures, files, crash log information and other necessary information from your device storage space to provide you with information publishing or local recording of crash log information and other functions.
3) The App has calendar and/or phone status additional services,
You understand and agree that the above additional Services require you to enable access to your location information (geolocation), calendar and/or phone status on your device in order to enable the collection and use of information related to these permissions. You can view the status of these permissions item by item in your device Settings, and you can decide whether these permissions are on or off at any time.
Please note that if you turn on any permission, you authorize us to collect and use relevant personal information to provide you with the corresponding services. If you turn off any permission, you cancel the authorization. We will no longer collect and use relevant personal information based on the corresponding permission, and we will not be able to provide you with the corresponding services. However, your decision to turn off permissions will not affect the collection and use of information previously conducted under your authorization.
2. Information we collect automatically
Device information: When you interact with our products, in order to ensure your normal use of our services, maintain the normal operation of our services, improve and optimize our service experience, and ensure the security of your account, we will automatically collect device information, device model, operating system, and device hardware serial number (refers to a string compiled into the device by the device manufacturer). As a device unique identifier), Android ID, login IP address, wireless connection information, operating system type and version, application version number, push notification identifier, log file, and mobile network information.
Usage Data: During your interaction with our website and services, we automatically collect usage data related to visiting, clicking, downloading, sending/receiving messages and other use of our Website and services.
Log information: When you use our application, system and exception logs are uploaded, including your IP address, language used, operating system version, date or time of access, etc.
Please note that individual device information and service log information cannot identify a specific natural person. If we use such non-personal information in combination with other information to identify a specific natural person, or use it in combination with personal information, during the period of combined use, such non-personal information will be regarded as personal information, unless authorized by you or otherwise provided by laws and regulations, we will anonymize and de-identify such information.
Location Information: When you enable the location function of your mobile device with system authorization and use location-based services, we collect and use your location information in order for you to network with your smart device using the Fun Grip app. And when you use certain of our products or services (such as Smart Grip), based on your consent, we may collect real-time accurate or imprecise geolocation information about you. You can disable location services in your mobile device's system to stop our collection of your location information.
3, smart device related information:
Basic Smart Device information: When you use a smart device connected to our products or services, we collect basic information about the smart device, such as device name, device ID, online status, activation time, firmware version and upgrade information.
Information about smart device reports: We collect information about your smart device reports based on the different smart devices you choose to connect to our products or services. For example, smart grip device reports relevant information.
Customer confirmation: If the product involves personal sensitive information, such as health products, please be sure to explain this in the privacy policy, for example: smart scale or fitness tracker will report your height, weight, body fat content (BFM), body mass index (BMI) and skeletal muscle content (SMM);
Purposes and legal basis for processing personal data
We process your information for the following purposes:
Providing services to you: We process your account and profile data, device information, usage data, location information, and smart device-related information to provide the products and services you request or purchase. The legal basis for such processing is the performance of our contract with you in accordance with our terms of use.
Improving our services: We process your device information, usage data, location information and smart device-related information to ensure the functionality and security of our products, to develop and improve our products and services, to analyze the efficiency of our operations, and to prevent and track fraud or improper use. The legal basis for such processing is the performance of our contract with you in accordance with our terms of use.
Compliance: We process your personal data where we consider it necessary or appropriate to:
(a) Compliance with applicable laws and regulations;
(b) Compliance with legal process;
(c) Responding to requests from public bodies and public authorities;
(d) Compliance with our Terms and conditions;
(e) to protect our operations, business and systems;
(f) protect the rights, privacy, safety, or property of us and/or other users, including you; and
(g) To pursue available remedies or limit the damages we are required to provide.
We also use the personal information we collect from you in other ways, providing specific notice at the time of collection and obtaining your consent as required by applicable law. In the event of any change in the purposes for which your personal information is processed, we will notify you of such changes by email and/or a prominent notice on our website and inform you of your choices regarding your personal information.
With whom do we share your personal data?
Shenzhen Boshan Intelligent Electronics Co., Ltd. only shares your personal data in a way that you know. We share your personal data with the following participants:
Disclose your personal data to third party service providers who provide certain business-related services to us, such as website hosting, data analytics, payment and credit card processing, infrastructure provision, IT services, customer support services, email delivery services and other similar services, in order to ensure that they can provide services to us.
Disclose your personal data to customers and other business partners who directly or indirectly provide you with smart devices and/or networks and systems that you use to access and use our websites and services.
Disclose your personal data to affiliates or other third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or part of our business, assets or shares (including, without limitation, in connection with any insolvency or similar proceedings). In this case, you will receive clear notice via email and/or our website of the change of ownership, incompatibility of new ways of using your personal data and the choice of your personal data.
Where we deem it necessary or appropriate:
(a) Compliance with applicable laws and regulations;
(b) Compliance with legal process;
(c) responding to requests from public bodies and government authorities, including those outside your country of residence;
(d) Compliance with our Terms and conditions;
(e) to protect our operations, business and systems;
(f) protect the rights, privacy, safety, or property of us and/or other users, including you; and
(g) To pursue available remedies or limit the damages we are required to provide.
Disclose your personal data to the company's subsidiaries or affiliates to carry out business activities on a regular basis.
In addition to the above third parties, we only disclose your personal data to other third parties with your consent.
International transfer of collected information
Shenzhen Boshan Intelligent Electronics Co., Ltd. complies with the data localization requirements under applicable laws and regulations and stores the data in the appropriate jurisdictions. To facilitate our operations, we transfer, store and process your personal data in a jurisdiction other than where you reside. These countries have different data protection laws. In such cases, we will ensure that your information is adequately protected by:
This includes, but is not limited to: agreements reached under "EU Standard Contractual Clauses" approved by Article 46 of the EU General Data Protection Regulation (GDPR). https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-cla uses-scc_en.
If you would like to know more about our security measures, you can contact us directly through this policy.
Rights relating to personal data
We respect your rights and at the same time hold your personal data. You may exercise any of the following rights:
Contact us at denghuan@bosfits.com; 17722655751
You do not need to pay any fees, we will complete the verification and processing within 15 working days or 30 natural days. If you decide to send us a request by email, please indicate what information you would like to change, whether you would like your personal data to be removed from our database, or what restrictions you would like us to have on the use of your personal data. Please note that for security reasons, we will ask you to verify your identity before further processing your request.
You can:
Request access to the personal data we process in relation to you;
Require us to correct inaccurate or incomplete personal data relating to you;
Request deletion of your personal data;
Request temporary or permanent restrictions on our processing of some or all of your personal data;
To require us to process your data on the basis of your consent or a contract with you, and to transfer personal data to you or third parties when we process your data automatically;
Choose to object to or refuse our use of your personal Data when we use it based on your consent or our legitimate interests.
Regarding withdrawal of consent: We will protect your right to withdraw consent by:
1) The privacy rights obtained through the device system Settings can be revoked by changing the device permissions, including location, calendar, Bluetooth Settings, notifications and other related functions;
2) By untying the smart device through the application, the information about your use of the smart device will not be collected;
When you withdraw your consent or authorization, we are unable to continue to provide you with the services corresponding to the withdrawal of authorization. However, your withdrawal of consent or authorization does not affect the processing of personal information based on your consent prior to withdrawal.
About account cancellation: You can cancel your account through the following path: "Home - My - account cancellation".
Security measures
We apply commercially reasonable physical, administrative and technical safeguards to maintain the integrity and security of your personal data. Shenzhen Boshan Intelligent Electronics Co., Ltd. provides a variety of security strategies to effectively ensure the data security of users and devices. When it comes to device access, we guarantee data security, access authentication and authorization applications. In terms of data communication, it supports communication using secure algorithms and transmission encryption protocols as well as commercial grade information encrypted transmission based on dynamic keys. In terms of data processing, strict data filtering and verification as well as a complete data review process are used. In terms of data storage, all confidential information of the user will be securely encrypted for storage. If for any reason you believe that your interaction with us is no longer secure (for example, you believe that the security of your account with Us has been compromised), please let us know immediately by sending an email to denghuan@bosfits.com.
Data retention period
The customer acknowledges that we will process your personal data within the shortest period possible to achieve the purposes stated in the Cost Policy: If there is a specific period, please describe the minimum period for processing your personal data, unless retention is required for a longer period in accordance with specific legal requirements. We will determine the appropriate retention period based on the quantity, nature and sensitivity of the personal data, and we will destroy your personal data at the end of the retention period. If we are unable to destroy data for technical reasons, we will take appropriate measures to prevent further use of your personal data.
Protection of children's personal information
Shenzhen Boshan Intelligent Electronics Co., Ltd. attaches great importance to the protection of children's personal information, if you are under the age of 13 (or the specified age in your country/region), before using our services, you must obtain the written consent of your parent or legal guardian. Shenzhen Boshan Intelligent Electronics Co., Ltd. protects children's personal information in accordance with relevant regional, national or regional laws and regulations. Please note that if we become aware that a child's personal information has been collected without the prior consent of a verifiable parent or legal guardian, we will try to delete the personal information as soon as possible.
Statement of change in policy
We will update this policy as information practices change. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or post a notice on the mobile app before the changes take effect. We recommend that you visit this page regularly for the latest information on privacy practices.
Contact us
If you have any questions about our practices or this policy, please contact us at:
Shenzhen Boshan intelligent electronics Co., LTD
Address: 406 Meiheyi Valley, Building 11, Baoan Group Industrial Zone, Dalang Community, Xin 'an Street, Bao 'an District, Shenzhen
E-mail: denghuan@bosfits.com